Digital transformation is the integration of digital technology into all areas of a business, fundamentally changing how you operate and deliver value to customers. It’s also a cultural change that requires organisations to continually challenge the status quo, experiment, and get comfortable with failure.
“We’ve seen the COVID crisis rapidly re-shape both the “what” and the “how” of companies’ digital transformation agendas, Take employee experience for example, employee experience has become a key theme in the HR community, with a vast portion of the workforce now remote, employee experience of digital technology has gone from “nice to have” to “the only […]
Although digital transformation will vary widely based on organisation’s specific challenges and demands, there are a few constants and common themes among existing case studies and published frameworks that all business and technology leaders should consider as they embark on digital transformation.